Field Service Representative, Part-Time

Company Name MAGID
Location North Kingstown
Date Posted May 12, 2020
Job Type Part-time


Magid Glove and Safety Company is a family-owned safety manufacturer, distributor and importer, based in Romeoville, IL. We are currently searching for a Long Term, Part-Time Field Service Representative (this is a 20 hours per week; 4 hours per day, 5 days per week position) to support one of our valued customers (Electric Boat) located in North Kingstown, Rhode Island.

FSRs are a big part of our customers’ safety as they keep Personal Protective Equipment (PPE) in stock and accessible to the workers who need it. Responsibilities will be to refill on-site vending machine with our safety products. Products include glasses, ear plugs, respirator masks, gloves, etc. In addition, this person will monitor and report low stock levels to the district manager for re-order, maintain the Personal Protective Equipment storage area clean, and handle any (vending) machine issues such as basic part replacement or configuration if needed.

Join us for our competitive pay, a flexible schedule that supports your needs and opportunities for advancement.

What You Would Be Doing:

  •  Monitor inventory stocking levels which may include ordering and replenishing inventory
  • Meet key customer contacts to ensure needs are being met and products needed are available
  • Maintain accuracy and functionality of all activities related to Vending Solutions 
  • Resolves customer problems promptly and accurately in a manner that will retain and promote world class customer service
  • Performs troubleshooting and repairs on vending machines
  • Follows designated route as defined by weekly schedule
  • Documents and follows standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
  • Identifies continuous improvement opportunities in productivity, process improvement, and cycle time with Magid’s vending support team.
  • Complies with the safety and inspection requirements of the facility where the service is being provided
  • Works collaboratively with Field Supervisor, Vending Support, and Field Sales on a daily basis

Key Job Requirements/Qualifications:

  • Must have a reliable vehicle, valid Driver’s license and a personal smartphone
  • Must be able to lift up to 40 pounds
  • Good communication and customer service skills
  • Must have basic computer skills and be mechanically inclined
  • Should be detail oriented
  • Must be willing to work in warehouse environment
  • Must pass background and drug screenings

Magid is an Equal Opportunity Employer (EOE) - minority/female/disabled/veteran

Apply on our website at: