Field Service Technician

Company Name Hexagon Manufacturing Intelligence (view profile)
Location North Kingstown
Date Posted March 13, 2018
Job Type Full-time


Hexagon Manufacturing Intelligence is seeking a regional Field Service Technician who will be based out of our North Kingstown, Rhode Island location and travel throughout the contiguous United States.

We will provide classroom and hands-on training to enable you to install and service a variety of Coordinate Measuring Machines (CMMs), machine tools and accessories.  Our factory-trained Service Technicians represent the very best of Hexagon!  Our customers rely on their professionalism and technical expertise to install and service a variety of Coordinate Measuring Machines (CMM), machine tools and accessories.

As a leading metrology and manufacturing solution specialist, Hexagon Manufacturing Intelligence helps industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow.  We work with manufacturers to create solutions for the smart factory, where quality drives productivity.

Additional responsibilities will include

  • Installation and machine maintenance, which includes diagnosis, repairs, certification and re-calibration of various machines at the customer sites, to conform to factory specifications and accuracy standards.
  • Performing service calls at customer sites to correct possible problems involving company products.
  • Providing technical support to other service representatives and customers.
  • The design, documentation, testing, creation or modification of computer programs related to machine operating systems.
    • Technical duties include tasks that are both mechanical and electrical.
    • Mechanical duties include assembly, disassembly, leveling, diagnosis and repair of       mechanical issues on automated equipment.
    • Electrical duties include diagnosis, troubleshooting and repair of control systems.

Background and Skills Required

  • Associate’s Degree OR equivalent combination of technical courses and related experience OR equivalent training in electronics and/or mechanical repair received in the military
  • Mechanical, electrical, computer and software experience
  • Must be self-motivated, highly detail oriented and organized
  • Strong customer service skills
  • Ability to work effectively and independently
  • Effective communication skills, both written and verbal
  • Good driving record
  • Ability to lift up to 75 lbs.
  • Ability to travel extensively
  • Associate’s Degree preferred

At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it.  Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.

We understand that we have an ability to impact the trends and changes affecting everything and everyone that will result in a better, smarter world for all.  Consider joining a team of talented and dynamic individuals who are living the latest technology and making a quality difference in our world!

We encourage employee success by offering excellent benefits and a variety of career and training opportunities including:

  • Competitive paid time off and paid holidays
  • Medical, dental, life, vision insurance plans…and more
  • Flex Spending Accounts for medical and dependent care
  • 401k with employer match
  • Tuition reimbursement
  • Training opportunities
  • Wellness programs and activities

At this time we will consider applicants who are legally authorized to work in the United States without company sponsorship.  No relocation. Hexagon Metrology, Inc. is an Equal Opportunity Employer ► M/F/Vet/Disability ► E-Verify Participant


To learn more about Hexagon Manufacturing Intelligence, please visit our website