Warehouse/Customer Service Administrator

Company Name Survitec | HeliPPE (view profile)
Location North Kingstown
Date Posted September 6, 2022
Job Type Full-time


Are you a driven, self-sufficient process and data driven individual eager to support a large team? Do you possess strong problem-solving skills?

You will be responsible for supporting the team in various customer service, warehouse and PPE administrative tasks at our Rhode Island site. You will sit as part of the HeliPPE division. HeliPPE is a division of Survitec that specializes in the short- and long-term rental of high-quality PPE for helicopter transfer, CTV transfer, and on turbine within the offshore wind industry. HeliPPE is headquartered in Denmark with other branches in the UK, Germany, US, and more to follow.

You as our new Warehouse/Customer Service Administrator will play a pivotal role in staffing, organizing, and directing operations within a warehouse to effectively manage the receipt, storage, selection, packaging, loading and shipping of products to customers and service stations. These processes are at the heart of the customer fulfilment process and are focused on delivering at pace, whilst maintaining a safe working environment.

What You Can Expect from the Role:

Key Responsibilities and accountabilities:

  •  Assist the shipping and logistics department with admin duties
  • Assist the customer service department with admin duties
  • Assist the warehouse department with admin duties
  • Learn the proprietary HeliPPE software that processes orders, registers new equipment, and tracks inventory levels
  • Collect PPE equipment for orders and prepare them for shipment
  • Plan shipping logistics with various freight couriers to meet current customer demand for that day/week/month
  • Support the efforts and collaborate with the sales department to satisfy end users’ needs
  • Occasionally operate fork truck/pallet jack to load in new equipment or ship out orders
  • Work in conjunction with airport liaisons on PPE drop-offs for crew transfer helicopter flights

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced, challenging and incredibly rewarding.

The Experience, Qualifications and Skills You Will Have:

Essential Criteria

  •  Educated to College level
  • 1+ years Admin experience in Purchasing & Supply chain
  • 1+ years Customer Service Experience
  • Safety industry experience is desirable
  • Proficient user of Excel
  • Excellent attention to detail and strong problem-solving skills
  • Ability to work on own as well as part of a team

Why work for us?

  • Professional Development Opportunities
  • Employee Assistance Program
  • Workplace Reward & Recognition scheme
  • Health, Dental, Long-Term Disability and Life Insurance Cover
  • Retirement Benefit
  • Bi-weekly Pay Date
  • 10 fully paid statutory holidays
  • Up to 80-160 hours annual leave (Depending on length of service)


Interested applicants can send their resumes to Minnie.Gumede_EXT@survitecgroup.com